20|20 Skills™

The industry leading online tool that goes beyond traditional and outdated personality testing to measure ten core competencies that predict performance at all employment levels. The reports summarize an individual’s performance across three, broad performance areas in addition to providing Action Plans that help even newcomers to assessments leverage the results like a seasoned pro:

• Execution skills - measuring Self-effectiveness, Loyalty to Company, Ethical Awareness, Service Orientation
• People skills - measuring Team building, Sense of Humor, Leadership, Sensitivity to Diversity
• Cognitive skills - measuring Creativity, Problem Solving

Uniquely designed for service-hospitality organizations to be leveraged across the employment cycle:

• Screening & Selection - choose the right person for the role in your company culture
• On-Boarding - support new hires
• Development - retain talent through performance feedback and customized development plans
• Conflict Resolution - maximize employee and team compatibility
• Benchmarking - create success profiles to hire and train against
• Succession Planning - stabilize and grow organizational structure and development

This assessment accurately predicts workplace performance by using the same legally defensible statistics that underlie well-known academic exams such as the GRE, MCAT and LSAT.

Employee Opinion Surveys

Our survey consists of 40 industry-benchmarked questions that gauge integrity, personal, partnership, entrepreneurship, service-branding and realism issues. Completely customizable.

360 Reviews

A system that allows you to tailor review forms to specific roles and/or employment levels. Reports give summaries, detailed scores on knowledge areas, skills or duties along with Action Plans for areas of development.