Psychometric Assessments & Surveys

20|20 Skills™

The industry leading online tool that goes beyond traditional and outdated personality testing to measure ten core competencies that predict performance at all employment levels. The reports summarize an individual’s performance across three, broad performance areas in addition to providing Action Plans that help even newcomers to assessments leverage the results like a seasoned pro:

  • Execution skills - measuring Self-effectiveness, Loyalty to Company, Ethical Awareness, Service Orientation
  • People skills - measuring Team building, Sense of Humor, Leadership, Sensitivity to Diversity
  • Cognitive skills - measuring Creativity, Problem Solving

Uniquely designed for service-hospitality organizations to be leveraged across the employment cycle:

  • Screening & Selection - choose the right person for the role in your company culture
  • On-Boarding - support new hires
  • Development - retain talent through performance feedback and customized development plans
  • Conflict Resolution - maximize employee and team compatibility
  • Benchmarking - create success profiles to hire and train against
  • Succession Planning - stabilize and grow organizational structure and development

This assessment accurately predicts workplace performance by using the same legally defensible statistics that underlie well-known academic exams such as the GRE, MCAT and LSAT.


This is a customized role and cultural fit evaluation and report by Dr. James Houran, organizational psychologist. Specialized behavioral interviews are conducted covering critical criteria, including work experience, management style, personal characteristics, and cultural fit. Candidates also complete our 20/20 Skills™ executive assessment to gauge their Execution, People and Cognitive Skills relative to worldwide norms and the nuances of the performance expectations in your specific culture. ExecViews are useful for both pre-employment evaluations or onboarding and development initiatives.

Employee Opinion Surveys

Our survey consists of 40 industry-benchmarked questions that gauge integrity, personal, partnership, entrepreneurship, service-branding and realism issues. Completely customizable.

360 Reviews

A system that allows you to tailor review forms to specific roles and/or employment levels. Reports give summaries, detailed scores on knowledge areas, skills or duties along with Action Plans for areas of development.


James Houran, Ph.D.

  • Managing Director, AETHOS Consulting Group™
  • Research Professor, Psychometrics and Statistics Laboratory, Lusofona University of Humanities and Technologies (Lisbon, Portugal)

Tel: +1 (817) 542-7602
Skype: jhouran
[email protected]