What We Do
Our primary goal is to help you identify and nurture top talent. We combine our industry knowledge with Item Response Theory testing to deliver robust and accurate assessment tools.
By identifying your organization's unique company culture and its success metrics, we can match you with like-minded, highly productive prospects. But we don't stop there. The 20|20 Skills™ system can also be used for benchmarking, training, and coaching existing employees. It is the ultimate tool for total human capital management.
Our system interacts with your team to conduct the most effective recruitment, development, and training initiatives. Here's how:
Expertly Designed for the Hospitality Industry
We're industry insiders who know your needs. Our assessments tap the ten core competencies that predict job performance in the hospitality industry. And our reports are noted for their level of specificity and flexibility. They include Action Plans that show you how to use the results for recruitment, individual development and succession planning. Plus, we customize packages to ensure you get a solution that is tailored to your budget.
Professional Interpretive Support
Our experts are available 24/7 to support your implementation. This includes interpretive support with individual test results as well as organizational trend analysis.
Most assessments on the market today focus on personality traits and were constructed using outdated methods. Our system isn't old system - it's next generation. We measure skills, knowledge areas and attitudes, which are the most robust predictors of performance
We use Item Response Theory (IRT) to ensure superior psychometrics and legal defensibility. IRT is the same statistical standard that is used in the GRE, MCAT and LSAT. Instead of treating questionnaire responses as a set of equally weighted points, IRT focuses on unique competencies, and has increased validity irrespective of age, gender, level of employment, industry sector or geography. IRT also provides richer, more actionable information than traditional approaches.